Terms of service

1. Introduction

1.1. Welcome to the Mappy Hour website and mobile app (owned by Mappy Hour Limited) available at mappyhour.app (website) and via the iOS & Google Play stores (mobile app). By using or browsing our website and mobile app, you accept these Terms and Conditions in full. If you disagree with these Terms and Conditions or any part of these Terms and Conditions, you must not use this website and mobile app.

1.2. These Terms and Conditions (Terms and Conditions) apply to every person who uses our information, documents, software, and any other products and/or services that we provide, together referred to as (Services). By using this Site, you signify your acceptance of these Terms and Conditions. For the purposes of these Terms and Conditions, “Us”, “Our” and “We” refers to Mappy Hour (Mappy Hour Limited) and “You” and “Your” refers to you, the client, visitor, website user or person using our website and mobile app.

1.3. In using our Site and/or Services, you warrant that you have had sufficient opportunity to access these Terms and Conditions, and that you have read, accepted and will comply with these Terms and Conditions. You must be over 18 years of age to use this website and mobile app and to purchase any of our Services. If you do not agree to these Terms and Conditions, do not use our website, mobile app and/or Services.

2. Amendment of terms

2.1. We reserve the right to change, modify, add or remove portions of these Terms and Conditions from time to time. Revised Terms and Conditions will apply to the use of this Site from the date of publication of the new Terms and Conditions on this Site. Please check these Terms and Conditions regularly prior to using our Site to ensure you are aware of any changes. If you choose to use our Site then we will regard that use as conclusive evidence of your agreement and acceptance of these Terms and Conditions.

3. Limitation of Liability

3.1. By using our Site you agree and accept that Mappy Hour Limited is not legally responsible for any loss or damage you may incur in relation to your use of the website or app, whether from errors or from omissions in our content or information, any goods or services we may offer, or from any other use of the website, app or Services. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any content or information on this Site is entirely at your own risk, for which we shall not be liable.

3.2. It is your own responsibility to ensure that any Services available through this Site meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

3.3 Mappy Hour is not liable to any member for a listed venue that refuses to honour the advertised promotion or discount. We accept no liability for any experiences at any listed venues. We shall not be liable to any member or guest for any loss, damage or injury suffered by them or their property howsoever caused, save in respect of death or personal injury to a member to the extent caused by the negligence of Mappy Hour. This is not intended to affect any mandatory rights a member may have under local law that we cannot legally restrict or exclude, and nothing in these terms of membership limits or excludes our liability for negligence causing death or personal injury, or for fraudulent misrepresentation, or for anything which may not legally be excluded or limited.

4. Consumer Guarantees

4.1. The liability of Mappy Hour Limited for any breach of a term of this agreement is limited to a refund of the initial payment you made in the respective mobile app store.

5. Delivery of Goods

5.1. Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.

6. Returns and Refunds Policy

6.1. After the purchase of a subscription in the app store – we cannot offer any refunds. You can cancel your subscription at any time by doing so in the relevant app store settings in which you installed our mobile app – in which case you will have access to the subscribed services until the end of your existing billing term.

7. Links To Other Websites

7.1. Mappy Hour (Mappy Hour Limited) may from time to time provide, on its website and mobile app, links to other websites, advertisements and information on those websites for your convenience. This does not necessarily imply sponsorship, endorsement, or approval or arrangement between Mappy Hour (Mappy Hour Limited) and the owners of those websites. Mappy Hour (Mappy Hour Limited) takes no responsibility for any of the content found on the linked websites.

7.2. Mappy Hour (Mappy Hour Limited)’s Site may contain information or advertisements provided by third parties for which Mappy Hour (Mappy Hour Limited) accepts no responsibility whatsoever for any information or advice provided to you directly by third parties. We are making a recommendation? only and are not providing any advice nor do we take any responsibility for any advice received in this regard.

8. Privacy Policy

8.1. At Mappy Hour (Mappy Hour Limited), we are committed to protecting your privacy. Our Privacy Policy sets out the manner in which we treat your personal information. Please read our separate Privacy Policy carefully.

9. Disclaimer

9.1. To the fullest extent permitted by law, Mappy Hour (Mappy Hour Limited) absolutely disclaims all warranties, expressed or implied, including, but not limited to, implied warranties of merchantability and fitness for any particular purpose. Mappy Hour (Mappy Hour Limited) gives no warranty that our website or mobile app or its server is free of viruses or any other harmful components.

9.2. Whilst we, at all times endeavour to have the most accurate, reliable and up-to- date information on our website and mobile app, we do not warrant or make any representations regarding the use or the result of the use of any document, product, service, link or information on the website or mobile app or as to its correctness, suitability, accuracy, reliability, or otherwise.

9.3. It is your sole responsibility and not the responsibility of Mappy Hour (Mappy Hour Limited) to bear any entire costs of servicing, repairs, or correction. The applicable law in your state or territory may not permit these exclusions, particularly the exclusions of some implied warranties. Some of the above may not apply to you but you must ensure that you are aware of any risk you may be taking by using this website and mobile app or any products or services that may be offered through it. It is your responsibility to do so.

10. Third Parties

10.1. Mappy Hour (Mappy Hour Limited) does not and will not sell or deal in personal or customer information. We may, however, use non identifiable information without any reference to your name or your information to create marketing statistics, identify user demands and to assist in meeting customer needs generally. In addition, the third party may use the information that you provide to improve its website and services but not for any other use.

11. Disclose Your Information

11.1. Mappy Hour (Mappy Hour Limited) may be required, in certain circumstances, to disclose information in good faith and where Mappy Hour (Mappy Hour Limited) is required to do so in the following circumstances: by law or by any court; to enforce the terms of any of our customer agreements; or to protect the rights, property or safety of our customers or third parties.

12. GST

12.1. If and when applicable, GST payable on our Services will be set out on our Invoices. By accepting these Terms and Conditions you agree to pay us an amount equivalent to the GST imposed on these charges.

13. Competitors

13.1. If you are in the business of providing similar Services for the purpose of providing them to users for a commercial gain, whether business users or domestic users, then you are a competitor of Mappy Hour (Mappy Hour Limited). Competitors are not permitted to use or access any information or content on our Site. If you breach this provision, Mappy Hour (Mappy Hour Limited) will hold you fully responsible for any loss that we may sustain and hold you accountable for all profits that you might make from such a breach.

14. Restricting Access

14.1. Mappy Hour (Mappy Hour Limited) reserves the right to exclude and deny any person access to our website and mobile app and our Services, at any time in our sole discretion.

15. Intellectual property

15.1. This Site contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the Site for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this Site.

15.2. Mappy Hour (Mappy Hour Limited) expressly reserves all copyright and trademark in all documents, information and materials on our Site and we reserve the right to take action against you if you breach any of these terms.

15.3. Any reproduction or redistribution of part or all of the contents in any form is prohibited other than the following: you may print or download to a local hard disk content for your personal and non-commercial use only; and you may copy the content to individual third parties for their personal use, but only if you acknowledge the website and mobile app as the source of the material.

15.4. You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

16. Severability

16.1. If any provision of these Terms and Conditions is held to be illegal, void, or unenforceable in any state or territory then such a clause shall not apply in that state or territory and shall be deemed never to have been included in these Terms and Conditions in that state or territory. Such a clause if legal and enforceable in any other state or territory shall continue to be fully enforceable and part of this agreement in those other states and territories. The deemed exclusion of any term pursuant to this paragraph shall not affect or modify the full enforceability and construction of the remaining provisions of these Terms and Conditions.

17. Entire Agreement

17.1. These Terms and Conditions make up the entire agreement between you and Mappy Hour (Mappy Hour Limited) and supersede any prior agreement, understanding or arrangement between you and Mappy Hour (Mappy Hour Limited) whether oral or in writing. No other term is to be included in this agreement except where it is required to be included by any legislation of the Commonwealth, or any state or territory. All implied terms except those implied by statute and which cannot be expressly excluded are hereby expressly excluded.

18. Jurisdiction

18.1. These Terms and Conditions and this Site are subject to the laws of United Kingdom. If there is a dispute between you and Mappy Hour (Mappy Hour Limited) that results in litigation then you must irrevocably submit to the jurisdiction of the courts of United Kingdom.

19. Notifications

19.1. We may provide you with emails, text messages, push notifications, alerts and other messages related to the App, such as enhancements, offers, products, events, and other promotions. After downloading the App, you will be asked to accept or deny push notifications/alerts. If you deny, you will not receive any push notifications/alerts. If you accept, push notifications/alerts will be automatically sent to you. If you no longer wish to receive push notifications/alerts from the App, you may opt out by changing your notification settings on your mobile device. With respect to other types of messaging or communications, such as emails, text messages, etc., you can unsubscribe or opt out by either following the specific instructions included in such communications.

20. Our service


By applying or registering to become a member, or by using our website and mobile app, you agree to these Terms and the Privacy Policy.

You must:

– be at least 18 years old; and

– be legally permitted to use the website and mobile app by the laws of your home country.

Apart from the above restrictions; we do not discriminate based on age, gender, race, religion or sexuality.